Toshiba Printer Parts Optimization Program Provides Dealers with One-Stop Shopping and Cost Savings on Printer Parts

IRVINE, Calif. -- Toshiba America Business Solutions (TABS) announces its Printer Parts Optimization Program, which provides dealers with one-stop shopping for printer parts at a significant cost savings with its TABS Advance Exchange Program. The program offers a full range of alternative printer parts including OEM, refurbished and aftermarket. Dealers can now order all printer parts, including Managed Print Services parts and Toshiba-branded printer parts, directly through Toshiba's iStore.

“We have seen a tremendous response from our dealers since this program's inception in August”.  By accessing TABS' internal FYI portal, dealers can easily fulfill all their printer and service parts, machines, supplies and accessories needs in one stop. With the Advance Exchange Program, Toshiba dealers can better support customers by offering remanufactured service parts for Toshiba printers, as well as all Lexmark and HP printers, at a significant cost savings, and with same day shipping. All remanufactured parts are fully tested, warranted and certified to offer the same quality and performance of a new OEM part, but at a significantly lower price, which can then be passed down to the customer. Technical support is provided, free of charge, by a team of engineers who are available to help troubleshoot and triage.

“We have seen a tremendous response from our dealers since this program's inception in August,” said Tom Walter, director of Aftermarket Sales, Marketing and Operations, TABS. “More than 50 percent of our Eastern Region dealers and 33 percent of our overall dealer population have enrolled in the Printer Parts Optimization Program, and the feedback from these dealers has been extremely positive. We look forward to helping all of our dealers take advantage of these cost-savings and the convenience this program will provide in their day-to-day operations.”

Once dealers place their orders through FYI, products are then managed by Depot America, which refurbishes parts, fulfills the orders, and ships the products.

To participate in the TABS Advance Exchange Program, dealers must register via FYI, the dealer intranet or for more information, contact TABS Aftermarket Parts Support Team at parts@tabs.toshiba.com or (800)866-4361, ext. 6919.

This article was originally posted on Buyer’s Laboratory.