Maintenance Problems and Their Solutions for Your Multifunction Printer


The average multifunction printer will run into a few problems over its lifetime, even if it is well taken care of. Here are a few common problems and what to do about them. 

Paper Jams

No one likes a paper jam. They tie up the machine, and they can be frustrating to find. However, once you have found the paper jam, it's easy to pull the offending paper out and release the machine from its grip. Just remember that the paper goes through the machine, so it may be deep inside the printer that the paper has caught. If you are unsure how to find a deep paper jam, use the printer's manufacturer's instructions to get inside and remove it. In the future, make sure you are putting paper into the tray in a straight manner so that it will be less likely to jam.

Dust and Mechanical Failures

There are several problems that can cause mechanical failure, but dust is a very common one. When dust builds up inside a multifunction printer, it can cause a host of problems that can keep your printer from working. The dust buildup can cause the rollers to become misaligned. It can also cause the circuit boards inside to short circuit. If you are having frequent problems with your printer, check to see whether there is dust built up inside it. Get into the habit of dusting the machine regularly to prevent this from occurring again. Using a vacuum is often the best way of removing dust from the machine.

Software Problems

Sometimes, it's a software error that causes the machine to go down. This can be a problem when the IT infrastructure of the company is upgraded and the drivers are then not compatible with the printers. The driver has to be compatible with the operating system in order to print and scan, so make sure the two are compatible even if there are other IT changes. It might also be necessary to check it for malware that can enter the printer and then spread.

If you need a new multifunction printer, or you need help with the ones you have, contact us today to find out how we can help. 

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