Customer Support Center

What would happen if you didn’t maintain your facilities? The grass would be overgrown, trash would be everywhere and key systems like air conditioning would be prone to malfunction. Certainly you make the investment to maintain your building, but what about your computer network?

How Da-Com Makes Network Support Right

Your computer network is the nerve center of your business. It needs to be properly maintained to ensure peak performance and minimal downtime. Da-Com Makes Network Support Right by addressing problems proactively when possible, resolving issues quickly and helping you develop a technology roadmap.

You Get Proactive Support
We believe that the best way to support a network is to resolve issues before they become problems. Our team monitors your network looking for notifications that could indicate a problem. We can resolve most of these issues remotely. When necessary, we’ll come on-site to address the issue.

You Get On Site Service
When you need your network fixed, you need someone on site quickly. Da-Com has a complete team of field service professionals that can address your issues. Whether it’s a hardware failure or a server upgrade we’ll be there to resolve the issue quickly and get your back to business.

You Get Software Updates
Your servers need to be updated with software and security patches. If these are neglected you risk exposing your company to performance issues, down time and even security threats. We make sure your servers are always updated, allowing you to focus on your business.

You Get a Technology Roadmap
Your technology needs will continue to evolve as technology changes. We can help you develop a technology roadmap to make sure your business has the technology to meet the needs of today and tomorrow.

You Get the Da-Com Performance Promise
All of our services come with the Da-Com Performance Promise. This is your guarantee in writing that if there are issues we will do what we’ve been doing since 1965: Da-Com Makes IT Right.

To learn more about how our Network Support Services could help your company, contact us today.